Return Policy
30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must:
Be in the same condition as received
Be unworn or unused, with tags attached
Be in the original packaging
Include the receipt or proof of purchase
How to Start a Return
To initiate a return, contact us at info@bujjj.com.
If your return is accepted, we will provide:
A return shipping label
Instructions on how and where to send your package
Items sent back without prior return approval will not be accepted.
Return Address: [INSERT RETURN ADDRESS]
For any return-related questions, contact us at info@bujjj.com.
Damages and Issues
Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain items are non-returnable, including:
Perishable goods (e.g., food, flowers, plants)
Custom or personalized products
Personal care items (e.g., beauty products)
Hazardous materials, flammable liquids, or gases
Sale items and gift cards
If you have questions about a specific item, please contact us before purchasing.
Exchanges
The fastest way to receive a replacement item is to:
Return the original item (subject to approval)
Place a new order for the desired item once the return is accepted
European Union – 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason and without justification.
Returned items must meet the same eligibility conditions:
Unworn or unused
With tags attached
In original packaging
Proof of purchase included
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
Refunds will be issued to the original payment method within 10 business days
Bank or credit card processing times may vary
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info@bujjj.com.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@bujjj.com.
Bujjj.com reserves the right to update or modify this policy at any time without prior notice.
