Privacy policy

Privacy Policy

1. Introduction
1.1 Xalmart Private Limited (“Company,” “we,” “us,” and “our”) respects the privacy of its users accessing its website at www.Xalmart.com (“Website”). For the purposes of this Privacy Policy (“Privacy Policy”) and wherever the context so requires, “you,” “your,” “yourself,” “user” shall mean any natural or legal person who accesses or uses the Website. In the event that a natural person is representing a business entity, reference to such terms shall include reference to the business entity.
1.2 The Company has adopted this Privacy Policy, in compliance with applicable laws, to inform you of what information we collect from you through the Website, how we collect the information, how we may use it, and the steps we take to protect it.
1.3 The Company has provided this Privacy Policy to familiarize you with:

  • The type of data or information that you share with or provide to the Company, and that the Company collects from you;

  • The purpose for which we collect such data or information;

  • The Company’s information security practices and policies; and

  • The Company’s policy on sharing or transferring your data or information with third parties.
    1.4 The capitalized words and expressions used in this Privacy Policy and not defined herein but defined in the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) will have the meanings assigned to them under the respective laws.
    1.5 Please note that the term "Personal Information" includes Sensitive Personal Data or Information ("SPDI"), wherever appropriate and/or mandated under the IT Act and the SPDI Rules.

2. Collection of Information

2.1 The “Information” provided by you to the Company or collected from you by the Company may consist of “Personal Information” and “Non-Personal Information.”

2.2 Personal Information for the purposes of this Privacy Policy includes, but is not limited to:

  • Your username and password;

  • Your name;

  • Your address;

  • Your telephone number;

  • Your email address or other contact information;

  • Your date of birth;

  • Your gender;

  • Information regarding your transactions on the Website (including sales or purchase history);

  • Your financial information such as bank account details or credit/debit card information, including one-time passwords (OTPs);

  • Internet protocol (IP) address;

  • Any other information provided by you during your registration process on the Website; or

  • Identification code of your communication device which you use to access the Website or interact with the Company.

2.3 Such Personal Information may be collected in various ways, including:

  • During online purchases or transactions;

  • Participating in online surveys, contests, or promotions;

  • Communicating with the Company’s customer service (via phone, email, or other mediums); or

  • Posting reviews on the Website.

2.4 We may also receive Personal Information about you from third parties, such as social media services, commercially available sources, and business partners. If you access the Website through a social media service or connect a service on the Website to a social media service, we may collect:

  • Your username associated with that social media service;

  • Information or content the social media service has the right to share with us, such as your profile picture, email address, or friends list; and

  • Any information you have made public in connection with that social media service.

2.5 You represent that the Personal Information you provide to us is accurate, current, and updated, and that you have all necessary rights, permissions, and consents to provide such information. Your providing of data/information and the Company’s subsequent collection, storage, use, processing, or transfer of this data shall not violate any third-party agreement, laws, judgments, orders, or decrees.

2.6 Non-Personal Information:
The Company may also collect Non-Personal Information about you when you visit and use the Website. This information may be stored in server logs and does not assist the Company in identifying you personally. Such Non-Personal Information may include:

  • Your geographic location;

  • Details of your telecom service provider or internet service provider;

  • The type of browser (e.g., Internet Explorer, Firefox, Google Chrome);

  • The operating system of your system or device;

  • The website you last visited before visiting the Website;

  • The duration of your stay on the Website; and

  • The date and time of your access.

Non-Personal Information may be collected through methods such as cookies.

3. Purpose and Usage of Personal Information

3.1 The Company will not disclose, transfer, trade, rent, or sell your Personal Information, except as specified herein or if you explicitly consent to such actions.
3.2 Information provided by you is used solely for:

  • Facilitating your use of the Website;

  • Responding to your inquiries or addressing your requests for information;

  • Providing you with information about the Company’s products and services and sending you offers and promotions;

  • Sending important information regarding the Website, changes to the Company’s terms of service, and other relevant updates;

  • Sending surveys and marketing communications that may be of interest to you;

  • Personalizing your experience on the Website;

  • Processing your transactions, communicating regarding your purchases, and providing customer service;

  • Administering product downloads;

  • Conducting internal reviews and data analysis to improve the Website’s content and services;

  • Protecting the integrity and security of the Website; and

  • Complying with legal requirements as per Indian law.

4. Cookies and Shared Objects

4.1 Cookies are alphanumeric identifiers placed by our Website on your computer’s hard drive. The Company may store temporary or permanent cookies on your computer.
4.2 We may use cookies and/or shared objects to track website traffic and understand user preferences. Cookies help recognize your computer when you visit again and may store information such as your domain name, IP address, browser type, operating system, and the duration of your visit.
4.3 You can block or erase cookies by adjusting your browser settings, but doing so may restrict your ability to use certain features of the Website.

5. Disclosure of Information

5.1 Advertising:
The Company uses third-party vendors to administer certain advertisements on the Website. These vendors may use aggregate profile information to serve ads relevant to the user. However, none of your Personal Information will be disclosed during this process.
5.2 Links to Third-Party Sites:
The Website may contain links to third-party websites that are not controlled by the Company. The Company is not responsible for the privacy practices of such websites, and we advise you to review their privacy policies before sharing any information.
5.3 Legal Disclosure:
The Company may disclose your Personal Information when required to do so by law, in response to a request from law enforcement or other statutory authority, or to protect the rights, property, or safety of our users or the public.

6. Security Practices and Procedures

6.1 The security of your Information is crucial to us. We implement reasonable security measures to safeguard your Information, as per applicable laws. However, you acknowledge that no method of electronic storage or transmission is 100% secure.
6.2 We may share your information with third parties (within or outside India) for storage. We will require these third parties to adopt reasonable security measures.
6.3 We shall not be held responsible for any loss or misuse of your Information due to Force Majeure events (e.g., natural disasters, cyber-attacks, etc.).

7. Miscellaneous

7.1 User Rights:
You have the right to withdraw your consent regarding the collection, use, and storage of your Personal Information by contacting us at care@xalmart.com. However, withdrawing consent may affect the services we can provide.
7.2 Updates:
This Privacy Policy may be updated periodically. The updated policy will be posted on the Website, and your continued use of the Website signifies your acceptance of any changes made.
7.3 Transfer of Personal Information:
In the event of a merger, acquisition, or reorganization, your Personal Information may be transferred to the new entity, which will be required to adhere to this Privacy Policy.

8. Grievance Redressal

If you have any concerns or grievances about your Personal Information or our Privacy Policy, please reach out to us at:
Email: care@Xalmart.com